Last Updated: 15/05/2025
Who we are:
Fractal5 Solutions Ltd
Business and Technology Centre,
Bessemer Drive,
Stevenage,
England,
SG1 2DX
Contact Email: [email protected]
What data we collect:
We may collect the following personal data from you:
- Name
- Email address
- Phone number
- Home or business address
This data is collected via website forms.
How we use your data:
We collect and use personal data for the following purposes:
- To process and fulfill your orders
- To arrange and manage deliveries
- To notify you about new produce or special offers
Lawful basis for processing:
We rely on the following lawful bases to process your personal data:
- Consent - where you have given us clear permission
- Contract - where processing is necessary for a contract you have with us
- Legitimate interests - for running and improving our services
Data sharing:
We do not share your personal data with any third parties.
How long we keep your data:
We retain your personal data for:
- The duration of your active subscription, or
- Up to 12 months if you are no longer subscribed
After this period data will be securely deleted.
International data transfers:
Your data may be transferred to and stored on servers located in Germany. All transfers are done in compliance with GDPR standards for international data handling.
Your data protection rights:
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing in certain situations
- Withdraw consent at any time
To exercise any of these rights, contact us at: [email protected]
Cookies and Tracking Technologies:
We use cookies necessary for the secure and functional operation of our website:
- csrftoken - for form security
- sessionid - for managing session state
These are considered strictly necessary cookies and do not require prior consent under UK law.
Analytics:
We use Plausible Analytics to collect anonymous website usage data.
Plausible is privacy-focused, uses no cookies, and does not collect personal data.
It is fully compliant with GDPR, CCPA, and PECR.
Changes to this policy:
We may update this policy from time to time.
The updated version will always be posted on our website with the revision date at the top.